WHO SHOULD ATTEND? Secretaries, Receptionists, Office Managers, Administrative Assistants, Executive Assistants, Front Desk Professionals of all. More and more, administrative professionals are being given managerial duties and responsibilities. Keeping the boss or office organized, on time, and on track is often a challenge. By the end of this program, participants will understand (in addition to good technical skills) what it takes to be a first-rate administrative professional. Often times you are called upon to communicate, plan, organize, negotiate and participate in decision making for your boss or office. This course is specially designed for administrative professionals to master techniques for goal setting, prioritizing, planning, decision making, relationship building and listening skills. The indispensable administrative assistant – keeping those around you organized, on time, and on track, it is the ideal program for those needing to improve their administrative professional skills or for those looking for that extra business edge. When it comes to being a vital part of the office team, you'll have the skills for the job.

WHAT YOU WILL TAKE AWAY